Considering VoIP for business


There has been a drastic change in the telecommunication structure with the arrival of IP telephony service. Gone are the days when you would see cable wires crossing each other from one pole to another and the heavy duty telephony bills at the end of the month that is bound to perspire anyone! With VoIP service entering into the field of telephony the entire scenario pertaining to communication has changed.

Hosted services are delivered by VoIP Providers and is called various names in the telephone industry including Hosted PBX, Hosted VoIP, IP Centrex and Virtual PBX. The customer may only purchase telephone instruments, if any equipment at all, with Hosted VoIP services. Instead the VoIP provider maintains the central equipment at their Point-of-Presence (POP) saving the customer from large capital outlays.

The best VoIP service is replete with opportunities which prove to be beneficial to business houses and residential alike. Even though the popularity of VoIP call termination service is increasing with growing knowledge about this technology and wide spread availability of high speed broadband Internet there are still a certain section of people who are apprehensive of deploying VoIP over PSTN.

Their apprehension to an extent is justified too. In the initial years of invention of voice over IP telephony the quality of calls was relatively poor as compared to the traditional modes of communication. Jitters, latency and echo were some of the common problems related to quality of service.

However, over a period of time with consistent improvement being made in this direction such problems are a thing of the past specially if you opt for a good VoIP service provider. The best way to ensure that you are on the right track prepare a list of features that you think are essential for enhancing the way your organization works with the help of IT department. They should be able to analyze if you have proper resources needed for deployment of VoIP.

Once this is done then you can start researching the telecommunication market for a VoIP provider who best suits your bill. One of the foremost criteria to consider is undoubtedly the rates. If the service providers A-Z call termination rates are low enough to help you make substantial savings and thereby a profit, then you can safely short list that provider and cross check for other parameters.

It would be ideal to test the call for judging the quality of routes that are being offered to you. Live testing brings forth the real deal and is therefore a must do. Besides this there would be other points to look out for. For instance, a provider with numerous routes, multitude switches and points of presence at all major destinations is bound to provide enhanced voice quality.

This is a cursory view of determining whether your business and network is ready for the tremendous advantages of VoIP communication. Your VoIP provider should do further analysis on both needs and network readiness. Carefully choose your voice over IP service provider to make your business achieve new heights of success and make maximum earnings through this potentially profitable technology.

January 7, 2016